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Your Test Results

Please note that this practice is contributing to, and accessing healthcare information from HealthOne.

What is HealthOne?

HealthOne is a South Island based secure electronic record that allows registered healthcare providers directly involved in your healthcare, to quickly access information such as your test results, allergies, medications, GP summaries and hospital information. HealthOne adheres to the principles of the Privacy Act 2020 as well as the Rules set out in the Health Information Privacy Code 2020.  Access is only possible via an approved highly secure healthcare information network which is regularly audited and tested.  Privacy auditing is used to check that only those directly involved in your care are accessing your information.

To find out more about HealthOne please visit healthzone.org.nz.  Please note that you are entitled to restrict the sharing of your healthcare records by contacting 0508 837 872 or emailing HealthOne.privacy@pegasus.health.nz.

IN AN EMERGENCY PLEASE DIAL 111. Please be considerate of our hard working team, the lines might be busy. The after hours number for all of Ōamaru is 03 434 9444.

JANUARY 2026

We trust you and your families had a peaceful and relaxing festive season. We do hope that the new year has come to a good start and do thank you for your continued support.

Please welcome Dr Allison Fitzgerald to our team. Allison has joined Dr Chris Rohrbach and Dr Sabrina van den Berg. Allison and her husband Bruce are from Washington State in the US.

PRESCRIPTIONS and PAYMENTS:

We are committed to providing the best service to you. We value your loyalty and want to inform you that the cost for prescriptions has changed. A standard prescription does now cost $25.00. Same day and out-of-town scripts are $30.00. Thanks for your kind understanding.

While payments are preferred on the day, you are still welcome to direct credit any outstanding amounts into our account. We are now with Westpac and the account number is 03-0937-0090535-001.

However, you would help us very much if you would make use of the Medeor Pay by Link option. If you receive and email or a text with a payment link, you can pay directly from any device and will receive a detailed invoice. We can assure you that this is a secure way of paying your account.

Please feel free to contact our friendly team if you have any questions.

RESULTS:

Patients will only be notified of results that require action. This is the “no news is good news policy”. You are able to check your results via the patient portal Manage My Health.  Patients may also call Reception and request a nurse to call back if they want to discuss their results.

COUGH, COLD, SORE THROAT AND OTHER FLU-LIKE SYMPTOMS:

Please call prior to coming in. We will phone triage you and make the necessary arrangements at that time. This may be to have a Covid-19 swab (RAT test or PCR) or to have a consultation with the doctor. This is to keep you, our staff and all our patients safe.