IN AN EMERGENCY PLEASE DIAL 111. Please be considerate of our hard working team, the lines might be busy. The after hours number for all of Ōamaru is 03 434 9444.

October 2024

SOFTWARE UPGRADE:

We are currently upgrading our patient managament system to provide you with even better service in the future. This upgrade causes lots of extra work for our busy team and some delays in our everyday work. We do thank you kindly for your understanding and your patience.

ONLINE SERVICES:

You might have received an email from Manage My Health informing you about a new result available. This message was sent automatically due to the software upgrade mentioned above. We apologise for this error. There is no reason for concern. Your privacy hasn’t been compromised and your results haven’t been shared with third parties. Please don’t hesitate to get in touch with us (03 434 1000) if you would like to discuss this further. Our friendly team is available to help.

RESULTS:

Patients will only be notified of results that require action. This is the “no news is good news policy”. You are able to check your results via the patient portal Manage My Health.  Patients may also call Reception and request a nurse to call back if they want to discuss their results.

COUGH, COLD, SORE THROAT AND OTHER FLU-LIKE SYMPTOMS:

Please call prior to coming in. We will phone triage you and make the necessary arrangements at that time. This may be to have a Covid-19 swab (RAT test or PCR) or to have a consultation with the doctor. This is to keep you, our staff and all our patients safe.